Alimam built the FamilyChat app as a Free app. This SERVICE is provided by Alimam at no cost and is intended for use as is. This page is used to inform visitors regarding my policies with the collection, use, and disclosure of Personal Information if anyone decided to use my Service. If you choose to use my Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that I collect is used for providing and improving the Service. I will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at FamilyChat unless otherwise defined in this Privacy Policy. Information
For a better experience, while using our Service, I may require you to provide us with certain personally identifiable information. for better user experience we request access to your Contacts (including your number) to check if your contacts have registered in the app in order to chat with them. your Contacts will be Stored securely on our servers. FamilyChat will NEVER share your contacts with other parties without your permission.
Screen name will show to users that dont have your number in their contacts if you make yourself visible to nearby users.
You may also choose to provide your profile photo, which we will use as your avatar within the app.
We collect email addresses and passwords for the purpose of account creation, authentication, and communication. By providing this information, you consent to its collection and use as described in this disclosure.
We use email addresses to:
Passwords are used solely for authentication purposes. We do not share or sell your email addresses or passwords with third parties for marketing purposes.
We take the security of your personal information seriously and implement industry-standard practices to safeguard your email addresses and passwords. This includes:
We collect your location information to enhance your experience with FamilyChat. This includes:
We use your location information to provide and improve our services, including:
All purchases of virtual currency (coins) and virtual gifts are final and non-refundable. Once in-app currency has been credited to a user’s account, it cannot be exchanged for real money or refunded.
Refunds may only be considered in cases of technical errors or unauthorized transactions. Users must contact customer support within 48 hours with proof of purchase and transaction details.
Users cannot directly exchange virtual currency for real money. Any conversion must occur within the platform and in compliance with Google Play and Apple App Store policies.
Disputed payments may result in account suspension until resolved. Users who frequently request chargebacks may be permanently banned.
Family Chat uses strong end-to-end encryption (E2EE) for all chats and supported media attachments. This means that only the intended recipient(s) can decrypt and read the content. Encrypted files are stored encrypted on servers and on your device. Family Chat does not and cannot access your plaintext content.
Family Chat offers an optional anonymous messaging feature. When you choose to create an anonymous link:
This feature is entirely optional, and the moderation process exists solely to help maintain a respectful environment.
You have the right to:
The app does use third party services that may collect information used to identify you.
Link to privacy policy of third party service providers used by the app
I want to inform you that whenever you use my Service, in a case of an error in the app I collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
I may employ third-party companies and individuals due to the following reasons:
I want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by me. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
These Services do not address anyone under the age of 13. I do not knowingly collect personally identifiable information from children under 13. In the case I discover that a child under 13 has provided me with personal information, I immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that I will be able to do necessary actions.
We use the information we collect to provide and improve our app, to communicate with you, and to personalize your experience. We may also use the information to analyze usage patterns and to optimize our app's performance.
We will not sell or rent your information to third parties. However, we may share your information with our service providers or business partners who assist us in providing the app or with legal authorities if required by law.
We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately upon posting.
If you have any questions about our Privacy Policy, please contact us at alimamsesay@gmail.com.
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